About the Office of Transportation Services (TRANSCEND)

Introduction

The Office of Transportation Services- Transcend oversees the day-to-day operation of paratransit transportation services for Senior Citizens, Disabled Individuals (18 and over) and Veterans residing in Hudson County.  This office works closely with New Jersey Transit to provide safe, convenient and reliable service to eligible residents.

Our Mission:

The Mission of the Office of Transportation is to provide non- emergency vital transportation services to Senior Citizens (age 60), Disabled Individuals (18 years of age) and Veterans living in Hudson County.  The service assists eligible clients with handicap accessible transportation to ensure independent, healthy and productive lives in their communities. 

Who We Are: 

The Office of Transportation administers program services with the support of public grants received through New Jersey Transit via Casino Revenue Funding, US Department of Transportation and the New Jersey Department of Military and Veteran Affairs.  This program is also supported with local County funds.  

What We Do:

The Office of Transportation Services, better known as Transcend, provides non-emergency transportation services for eligible Hudson County residents to ensure they have access to services they need for, for their personal well-being. Transcend does not operate as a private vehicle transport service. The program is a demand response service, where clients are generally transported with others who share a geographic area or go to a similar destination. Curb to curb service is provided and all vehicles are wheel chair accessible. Service is provided internally and we do not contract third party companies or charge consumer fees.

Non-emergency transportation is provided for eligible residents.  Examples of transportation locations are as follows:

  • Bus & Rail Connections
  • Education, Employment and Job Training
  • General Medical Appointments and Treatments
  • Nutrition sites
  • Recreation, Supermarkets and Shopping
  • Transportation services are available Monday – Friday, 7:30 AM to 7:00 PM
  • Services are not provided on Saturday, Sunday and major holidays
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