Veterans
Q: How do I get a copy of my discharge papers?
A: You can contact The U.S. National Archives and Records Administration at 1-866-272-6272 or archives.gov.
Division of Aging Services
Q: How can a senior receive Meals on Wheels?
A: Depending on where you live, you can call your local town or city senior services office or inquire with the Hudson County Division of Aging Services: Andrea Drenzek, 201-369-4313 ext. 4140
Q: How can a senior obtain home health aide services?
A: Seniors, or their caregivers, should call the Hudson County Division of Aging Services and request a social service assessment: Adriana Baez, 201-369-4313 ext. 4248
Q: What services are provided by the Hudson County Division of Aging Services and are services free?
A: A wide variety of services are provided through a network of providers across Hudson County. Services are geared towards enabling seniors to age safely in their homes. Individuals can request a hard copy or electronic copy of our Directory by calling 201-369-4313. All services provided by the Hudson County Division of Aging Services are completely free.
Q: What is Managed Long-Term Services and Supports (MLTSS)?
A: Managed Long Term Services and Supports (MLTSS) refers to the delivery of long-term services and supports through New Jersey Medicaid’s Family Care managed care program. MLTSS is designed to expand home and community-based services, promote community inclusion and ensure quality and efficiency. All inquiries related to MLTSS can be directed to the Division of Aging Services at 201-369-4313.
Q: How can seniors in need of home health aide services apply for Jersey Assistance for Community Caregiving (JACC), Medicaid, or Managed Long-Term Services and Supports (MLTSS)?
A: Seniors, or their caregivers, should call the Hudson County Division of Aging Services and request an assessment for any of the above-mentioned services at 201-369-4313. The assessment will determine the best option and route to pursue based on needs and personal circumstances. Seniors, or their caregivers, should call the Division of Aging Services at 201-369-4313 to inquire further.
Q: How can a senior obtain Caregiver Support?
A: For the Personal Preference Program, or other paid caregiver programs, contact the Managed Care Insurer and request this service if the senior is on Medicaid/MLTSS. For other caregiver services, call Adriana Baez at the Hudson County Division of Aging Services at 201-369-4313, extension 4248 to request assistance with your personal circumstance for your loved one.
Q: How can a senior apply for senior housing?
A: All housing matters are managed by each town or city. Seniors should contact their town or city housing office or contact the Hudson County Division of Aging Services at 201-369-4313 for additional assistance.
TRANSCEND
Q: How can I make an appointment?
A: For new appointments, please call 201-369-4320 and select option 2.
Q: Do you transport on weekends?
A: No
Q: What is the latest pick-up time for an appointment?
A: 4 pm
Q: Is there a fee for transportation?
A: No – there is no fee for eligible clients.
Q: Can children ride in the vehicle?
A: Children under the age of 18 are not permitted to be transported.
Q: What information do you need to make a reservation?
A: Eligible clients need to provide first & last name, working phone number, the exact address for pick up and drop off location, and time of your appointment
Q: Does the driver go inside the residence to pick client(s) up for their appointment?
A: No, transcend is a curb to curb service. If mobility assistance is needed inside the residence, contact a medical transportation service – McCabe ambulance at 201-858-1200.
Q: Do you provide transportation outside of Hudson County?
A: Yes, transportation is provided to the following limited locations outside of the county:
– Veteran’s hospital, 385 Tremont Ave., east orange
– University hospital, 90 Bergen St., Newark
– Beth Israel hospital, 150 Lyons Ave., Newark
– St. Michael’s hospital, 111 Central Ave, Newark
– Clara mass medical center, 1 Clara Mass Drive Belleville, NJ
Q: What other transportation services are available and are there a fee?
A: Ride with via – jersey city
Monday – Friday
(6a.m. – 10 p.m.)
201-514-6228
https://ridewithvia.com/
Fee: yes
Access link – new jersey transit
Information: 973-275-5555
Hearing impaired: 1-800-772-2287
Access link: 973-491-4224
(8:30 a.m. – 5 p.m.)
https://www.njtransit.com
Fee: yes
Modivcare (previously LogistiCare)
https://www.modivcare.com
Fee: depends on type of health insurance
Q: How do I know if I am eligible for transportation?
A: Each health plan is different, so it’s best to contact your plan to confirm and understand your transportation benefits.
Q: For which clients can transportation be arranged with Modivcare, and which geographic areas are covered?
A: Modivcare covers all Medicaid eligible clients in all 21 counties within new jersey for all levels of service. Any out-of-state trips that require travel beyond the next county in a neighboring state will be approved pending authorization from NJ Medicaid.
Q: State reservation telephone numbers:
A: – Amerigroup/DMAS: 1-866-527-9933
– Human National Medicare (MCR): 1-866-588-5122
– New Jersey Medicaid: 1-866-527-9933
– United Healthcare Group Retiree: 1-833-219-118
– HCSC Group Retiree National Line Reservation/Ride Assist: 1-866-824-1566